Brian Avery has worked in the service industry since he was a youngster 麻豆精品 S� all the way back to his first job at the former Boardwalk & Baseball theme park near Haines City when he was 14 and 麻豆精品 S渢he cotton candy was in my blood. 麻豆精品 S�
So it was a natural extension for the UCF graduate and teaching assistant to start an events-staffing company using his two decades of service experience 麻豆精品 S� and sharing what he has learned with students he hires from UCF 麻豆精品 S檚 Rosen College of Hospitality Management.
Avery has worked at Busch Gardens, SeaWorld and other attractions and events companies, and has studied what it takes to please visitors and bring them back.
麻豆精品 S淵ou need to customize the experience. It 麻豆精品 S檚 in the details, 麻豆精品 S� Avery said. 麻豆精品 S淐reate an experience that shows you care about the details and minutiae. 麻豆精品 S�
Avery, who is working on his Ph.D. in Education/Hospitality Education at Rosen, started Frontline Event Staffing last year to staff corporate and hospitality events in Central Florida. Of the company 麻豆精品 S檚 150 employees, about 90 of the part-timers are Rosen students
麻豆精品 S淲e 麻豆精品 S檙e a service-based and driven economy, and UCF does an amazing job preparing students for the workplace, 麻豆精品 S� he said.
Rosen Dean Abe Pizam said Avery 麻豆精品 S檚 business model of staffing largely with Rosen students is 麻豆精品 S渜uite unique and interesting,” and Paul Rompf, an associate professor and director of graduate studies, said so many Rosen students are hired because Avery 麻豆精品 S渂elieves they make a more informed, dedicated staff member. 麻豆精品 S�
Avery has a long background with the university.
He has a Master of Science in Hospitality and Tourism Management from Rosen, a post-Baccalaureate Graduate Certificate in Industrial Engineering, and has been a graduate teaching assistant since 2010. He was an adjunct professor from 2008-2010 and a graduate research assistant a couple years before that. He also has a background in safety and risk management, and has authored four safety manuals for the events and attractions industry.
Avery said that when he was a student, he learned that applying the academics to a workplace environment went hand-in-hand, and he hopes Frontline can provide that same opportunity for UCF students who gain experience in registration and admissions, catering, concessions, ushering, promotions and other fields.
麻豆精品 S淭he goal is to provide them with different opportunities 麻豆精品 S� at trade shows, conventions, outdoor music concerts and other events, he said. 聽 麻豆精品 S淭hey have to have a firm understanding of the job and they have to provide exceptional service. If you 麻豆精品 S檙e not seen as a professional in this industry, you won 麻豆精品 S檛 go very far. 麻豆精品 S�
He said some of the student employees have even received full-time employment as a result of working with his company.
麻豆精品 S淩osen College is not just a place for seeking a job, 麻豆精品 S� he said. 麻豆精品 S淚t is for seeking a career opportunity. 麻豆精品 S�